Services for people. Provision of services in the home. Classification and general requirements
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Tourist information offices. Tourist information and reception services. Requirements
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Information technology. Service management. Part 10. Concepts and terminology
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Services of trade. Range of quality indicators of trade services. Methods of evaluation and monitoring indicators
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Rehabilitation of disabled people. Evaluation of Rehabilitation Services Outcomes. Fundamentals
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Adverse events when using drugs for veterinary use. Evaluation Methods
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Sustainable finance. Financial literacy. Terms and definitions
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Services of real estate agents. Requirements for the provision of services of real estate agents
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Information technology. Service management. Part 1. Service management system requirements
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Information technology. Service management. Part 2. Code of practice
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Information technology. Service management. Part 3. Guidance on scope definition and applicability of ISO/IEC 20000-1
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Information technology. Security techniques. Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1
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